Account Manager - Sales
The Account Manager is responsible for managing client relationships through day-to-day contact, looking for opportunities to up-sell and cross-sell clients, and ensuring clients receive superior customer service. We are looking for a consultative and performance oriented person with online marketing experience that can comfortably interact with Directors of Marketing as well as “C” level executives.
Key Responsibilities
- Acts as primary point-of-contact for the client.
- Establishes trusted relationships with key decision-makers within the client organization.
- Proactively finds new ways to build the client’s business and grow account relationships.
- Leads day-to-day management and optimization of client campaigns.
- Interacts with agency team to complete projects.
- Monitors agency/client budgets and billing process to ensure profitibility.
- Develops detailed campaign plans and presentations including proposals for new business.
- Manages client expectations regarding timing and delivery of marketing initiatives.
- Assists in strategy, development, writing of creative briefs.
- Delivers and explains agency reporting.
- Demonstrates working knowledge of each area of agency’s resources, in order to evaluate recommendations before presenting to the client.
- Masters and maintains strong knowledge of client's business, competition, and latest industry news and trends.
Qualifications
- Passion for internet marketing and client satisfaction
- Bachelor’s degree, 4+ years interactive advertising, 8+ years of business experience preferred.
- Understanding of the overall internet marketing landscape.
- Experienced with running and overseeing search engine media, email, web and direct marketing campaigns.
- Day-to-day client management experience.
- Strong project management skills and attention to detail.
- Strong quantitative skills.
- Extremely organized and highly motivated.
- Excellent verbal/written communication skills.
- Proven client presentation skills.
- Resourcefulness; the ability to work independently and solve problems
- Working knowledge of interactive marketing tools and platforms
- Word, Excel, PowerPoint and MS Project skills.
- MBA is a plus.
This is a full-time position. Please send your resume to:
